Privacy Policy

Your privacy is very important to us at Symphony HR. Our Privacy Policy tells you what happens to personal data you have provided to us when using this website. We have written this information for general visitors to our website.  If you are a client of ours (or become one) we will be processing a wider range of personal data and deal with a broader range of privacy-related issues.  This will include details related to your employees. Clients are however provided detailed information about this during the engagement process with us.

Personal Data You Provide to Us

When you personal information such as your name and e-mail address via the forms on this website, it means you are agreeing we can contact you.  You will have done this by:

Some forms on our website also include a tick box asking you for permission to add you to our mailing list. This is an opt-in mailing list meaning your personal information will be used only by us at Symphony HR and no other third party (these emails include a link for you to opt-out).

How We Use Your Personal Data

Data you provide via this website is used to:

Our Lawful Reasons For Processing Your Personal Data

The UK General Data Protection Regulation 2018 (UK GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. UK GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data. Therefore, we operate on the basis of “consent” when sending newsletters. You won’t get sent a newsletter unless you have opted in to receive one.  In addition, we operate on the basis of “legitimate interest” when communicating with you in other ways  for example when responding to your enquiry.

How Long We Keep Personal Data

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

Transfer of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use. This is so we can send out newsletters and other communications (both electronic and print). Companies based outside the UK are permitted destinations under UK GDPR legislation, as long as the country, territory, sector or international organisation is covered by the ‘adequacy regulations’. Or, by the ‘appropriate safeguards’ set out within that legislation. Many popular US products like Gmail, Dropbox and Mailchimp are covered by Standard Contractual Clauses (SCCs).

Questions or Complaints

If you have any questions or complaints , please contact us.  Our contact details are displayed throughout this website. Where this does not resolve your complaint to your satisfaction, you have the right to raise a complaint directly with the Information Commissioners Office (ICO).  This can be done via:

Our Use of Google Analytics

At Symphony HR, we use Google Analytics to keep track of how people are using our website. This helps us identify areas that need improvement and enhance the overall user experience. When visiting our website, we provide Google with your IP address. Google doesn’t get any other personal information. Please also refer to our Cookies Policy

Google uses the data they collect to generate reports for us on how our website is being used. They may also share this data with other Google services. This information is then used to personalise and contextualise ads that appear on Google’s advertising network.

Terms of Use

Symphony HR does not provide any guarantee or warranty as to the availability and functionality of its website or related services and will not be liable for any loss arising from the unavailability of such services.

 

Related information: